How can we help?
hello@monpelo.comEmail usWe reply within 2 business days. We're in Singapore, so answers often arrive overnight in the US.
Free across the US.
Made in 2 to 7 business days, delivered in about 3 to 5. Tracking by email.
The misprint promise.
Damaged, misprinted or wrong? Send a photo within 30 days. Free replacement or refund.
Change of plans?
Email within 12 hours of ordering and we'll do our best before production starts.
Questions
Where do you ship?
Anywhere in the United States, free. More countries are coming.
How long will my order take?
Each piece is made for you in 2 to 7 business days, then ships tracked in about 3 to 5 business days. Plan on 1 to 2 weeks door to door.
How do I track my order?
You'll get a tracking link by email as soon as it ships. Can't find it? Email us with your order email.
Can I change or cancel my order?
Email us within 12 hours of ordering. After production starts we can't change it.
Which desk mat size should I get?
16 x 32 in covers a full keyboard and mouse. 12 x 22 in fits a laptop with a mouse, or a smaller desk.
What are the desk mats made of?
A smooth polyester top on a 3 mm natural rubber base, with stitched edges.
Are the caps embroidered?
The Full Stop and In Progress caps are embroidered. The Mirror Cap's chrome M is a printed film pressed onto the cap, because thread can't do a chrome gradient.
What size are the caps?
One size, with an adjustable strap at the back.
What's inside the journals?
80 lined, cream pages, a ribbon marker, an elastic closure and a pocket inside the back cover.
How big are the totes?
16 x 14.5 x 5 in in organic cotton twill. They hold up to 30 lb and go over the shoulder.
Can I return something?
Because every piece is made for you, we don't accept change-of-mind returns.
What if it arrives damaged or misprinted?
Email a photo within 30 days of delivery and we'll replace it free or refund you.
Can I ship a set as a gift?
Yes. Enter their address at checkout and it goes straight to them.
Will a set arrive together?
Each object is made by its own specialist, so they can arrive in separate parcels on different days.
No matches. Email us and we'll answer.